I only give 5 Stars to God. I waited for the diagnostic, so I got to watch Justin and Craig(?) in action at the front desk. They appeared to know what they're doing -- and they actually appeared to care about the needs of the folks that came in. Justin was honest and gave me the bad news about my transmission as well as can be done. I will get a second opinion because that's how I am (and it's a transmission) -- but if it has to be done, I'll likely have it done at Stamps. In other words, I have to drive past 4 other auto shops closer to me to go to Stamps San Tan (about 22 miles) and I will do it again.